Deciding to take out a loan is a big decision, which is why you need to make sure you have all the information to hand before making an informed decision on which option is right for you, based on your circumstances. You need to consider the amount you wish to borrow, the interest you will have to pay back, the total annual percentage rate (APR) and the term of the loan. You’ll want to be sure it is affordable.

When you apply for a loan with us, we will provide honest money guidance that is specific to your current financial situation, for example, it might be that you would be better off contacting your bank to discuss further options with them.

There’s no need to panic and rush into taking the first offer you get. If you receive an offer from us, we’ll give you 5 days to shop around, so you can be sure that it is the best deal for you.


Every lender that offers loans, including us here at 118 118 Money, must be authorised and regulated by the Financial Conduct Authority (FCA). One of the FCA’s aims is to protect people who need to borrow credit from unscrupulous lenders. Always check that whoever you borrow money from is authorised by the FCA.

The FCA has created a strict set of rules all lenders must adhere to, to ensure borrowers are not mis-sold financial products. In fact, the FCA sometimes undertakes mystery shopping to understand how companies are selling to their customers.

We have always worked hard to ensure all our customers get the information they need about our products and services. Our team is available 24/7 to discuss applications or answer queries about what we offer.

We aim to give you all the information you need about 118 118 Money to help you make the right decision about your finances.


There are a number of independent money guidance companies and charities that can help you make an informed decision on choosing a financial product that will work for you. Whether you need help with debt, managing your finances effectively, creating a budget planner or advice on planning for the future, there is plenty of information and support on how to take those next steps. Getting a loan may create a much more manageable situation for you, giving you back control of your finances as you pay off those unexpected bills or costs that can occur.

There are a number of different types of loans available from lenders so it is worth taking time to understand them and how each one works, so that you can make the right choice for your needs. 118 118 Money offers unsecured personal loans, meaning you don’t have to put up your house or car as security for the loan.


It is possible to still borrow money when you have a less than perfect credit score with some lenders, like ourselves at 118 118 Money, who are equipped to help people in this situation. We look at more than just your credit rating to decide whether or not to lend money to you.

We’ve also put together a list of ten tips that might help you improve your credit rating and therefore get a better deal on any loan application.

A 118 118 MONEY LOAN

We offer unsecured personal loans between £1,000 and £5,000 that can be borrowed over 12, 18 or 24 months. Have a look at our loan calculator to see how much you can borrow, over how many months and what the APR will be. Our rates range from 35.9% APR – 99.9% APR fixed, representative 99.9% APR, much lower than some other types of loans.

Talk to our team to discuss your loan application with us or try our loan calculator which will give you an idea of how much repayments will be depending on the amount borrowed, APR and term.

Representative example: Amount of credit £1,810.48 for 24 months. Interest rate: 71.3% pa (fixed). 24 scheduled monthly payments of £143.48. Total amount repayable: £3443.52. Representative 99.9% APR.

Rates from 35.9% APR - 99.9% APR fixed.