At 118 118 Money, we pride ourselves on offering fair and transparent services, as well as top-notch customer support. We take complaints seriously, and work with customers to resolve them as quickly as possible. In keeping with this – and together with the Financial Conduct Authority and the Financial Ombudsman Service – we’ve provided a summary of our most recent complaints data below.

Jan 2018 to Jun 2018
Jul 2017 to Dec 2017