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Phone

You can pay over the phone by calling us on 08000 118 222 or 02920 548176. You’ll need your debit card to hand. 

Online banking

You can make direct payments by bank transfer online. 

Our account details for credit card payments are as follows: 

Bank account name: 118 118 Money
Bank account number: 00000000   
Sort code: 62-32-47
Payment reference: Please enter your PAN number (16-digit card number across the face of your 118 118 Money Credit Card) as your payment reference. 

 

Our account details for loan payments are as follows: 

Bank account name: 118 118 Money   
Bank account number: 43853098   
Sort code: 20-17-76 
Payment reference: Please enter your agreement number (located on the top of your loan agreement) as your payment reference. 

Bank branch

You can make direct payments to us at any Natwest (RBS) branch for credit card payments. Please go to natwest.com/locator to find your local branch.  

Our account details for credit card payments are as follows: 

Bank account name: 118 118 Money 
Bank account number: 00000000   
Sort code: 62-32-47 
Payment reference: Please enter your PAN number (16-digit card number across the face of  your 118 118 Money Credit Card) as your payment reference. 

 

You can make direct payments to us at any Barclays Bank branch for loan payments. Please go to barclays.co.uk/branch-finder/ to find your local branch. 

Our account details for loan payments are as follows: 

Bank account name: 118 118 Money
Bank account number: 43853098 
Sort code: 20-17-76 
Payment reference: Please enter your agreement number (located on the top of your loan agreement) as your payment reference. 

Direct debit

For assistance with your ongoing direct debit account, please call 08000 118 222 or 02920 548 176. (For example, if your salary payment date has changed since opening your loan, we can amend your repayment dates to coincide with your salary date to make repaying your loan easier.)