Coronavirus help and support: Click here for Loans, Click here for Cards.


This statement is made pursuant to section 54, Part 6 of the Modern Slavery Act 2015 (the Act) and sets out the steps that we have taken and our commitment to improving our practices to ensure that slavery and human trafficking is not taking place in our supply chains or any parts of our business.

Our Business

118 118 Money is affiliated to the well-known directory enquiries business 118 118, which launched in the UK in 2002 and soon became the largest and best-known provider of directory services in the UK. 118 118 and 118 118 Money both form part of the kgb group of companies, an international group operating in Europe, the Philippines and the United States providing information, e-commerce and contact centre services.

118 118 Money entered the consumer credit market in the UK in 2013 with the objective of providing an affordable, simple and straightforward alternative to people who may have less than perfect credit profiles by providing mid-term unsecured personal loans. Currently, we offer loans of between £1,000 and £5,000, with fixed repayments over 12 to 24 months with no arrangement or set-up fees.

Our Supply Chains

As 118 118 Money is not in an industry with a high risk of modern slavery, a risk based approach has been adopted to reviewing its supply chains.

As part of its compliance due diligence processes when seeking to enter into business relationships with prospective suppliers, 118 118 Money requests that prospective suppliers complete a self-assessment due diligence compliance check. This self-assessment due diligence compliance check has been updated to include information relating to a prospective supplier’s compliance with the Modern Slavery Act.

In addition, where suppliers are required to make their own statements in accordance with the Act, 118 118 Money will monitor the content of the statements published.

Our Policies on Slavery and Human Trafficking

118 118 Money is committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. Our Anti-Slavery and Human Trafficking Policy reflects our commitment to acting ethically and with integrity in all our business relationships.

Due Diligence Processes for Slavery and Human Trafficking

As part of our initiative to identify and mitigate risk we carry out appropriate due diligence when seeking to enter into business relationships with suppliers through our compliance due diligence process.


To ensure a high level of understanding of the risk of modern slavery and human tracking and our policy, we will provide training on the requirements of the Act and our Policy to all relevant staff.


118 118 Money reserves the right to update this statement from time to time in its sole discretion, so please refer back to this page for future updates.
Meriel Bennett
Chief Legal Officer, 118 118 Money