COOKIE POLICY
About us & our Cookie Policy:
www.118118money.com (our website) is operated by 118 118 Money, which is the trading name of Madison CF UK Limited (Company No: 08393840; Registered office: Euston House, 24 Eversholt Street, London NW1 1DB). We are part of the kgb group of companies, which includes 118 118 and Conduit Global, all together the Group.
118 118 Money is authorised and regulated by the Financial Conduct Authority (FRN: 741774). You can confirm our registration on the Financial Conduct Authority’s website www.the-fca.org.uk or by contacting the Financial Conduct Authority on 0800 111 6768.
If you wish to contact our Data Protection Officer, please contacted them via dpo@118118money.com. Other ways to get in touch with us are set out in the Contacting us section below.
This Cookie Policy was last updated in May 2018.
What are cookies?
Cookies are small files of numbers and letters which are stored on your browser or hard drive. They contain information which will be stored on your hard drive.
Cookies are used across the internet on many websites to distinguish one visitor from another. They do not identify you as an individual, just the device you used to reach the website, be it a mobile phone, tablet, laptop or computer.
To find out more about cookies and how to stop these being stored on your device, please visit: www.allaboutcookies.org or see www.youronlinechoices.eu which contains further information about behavioural advertising and online privacy.
How we use cookies:
Our website uses cookies to store small amounts of information on the device you use to reach us.
Using cookies helps us to make it easier for you to log in when you return to our website or use our products and services. They also help us improve your experience and our website.
There are different types of cookies. For further information on the cookies we use, please see The types of cookies we use section below.
By continuing to use our website, you are agreeing to our use of cookies.
The types of cookies we use:
We use the following cookies on our website:
- Strictly necessary cookies
These are required for the operation of our website and enable you to log into secure areas of our website.
- Analytical / performance cookies
These cookies allow us to distinguish and count the number of visitors landing on our website and how they move from one web page to another. This then helps us to understand how users are using our website and to make it better in future.
- Functionality cookies
These allow us to recognise your device when it is used to visit the website again. We also use them to personalise your visit.
- Targeting cookies
When you visit our website, these cookies record the visit, the pages you have looked at and where you went next. We also use third party cookies on our website. These allow us to reach out to you again on other sites to encourage you to come back to our website.
More information about the cookies we use and the purpose for which we use them are below.
Cookie Type and Set by | Name | Duration | Purpose | More Information |
Bing Ads | Bing | 540 days | This cookie allows us to track users if Specifically, it records which advert you | |
Universal Event Tracking | 540 days | This cookie will also enable us to | ||
Google Analytics (Third Party) | utma | 2 years | These cookies collect information about We use this information to compile From time to time Google’s engineers and The Google Analytics Terms of Service, | |
utmb | 30 minutes | |||
utmz | 182 days, 13 hours | |||
utmc | Session based (expires when you leave the | |||
tmt | 10 minutes | |||
Google Adwords (Third Party) | Conversion | 540 days | This cookie | |
AID | 540 days | These cookies are used to link your | ||
TAID | 540 days | |||
Third-party security service | incap_ses_* | Session based (expires when you leave the | These cookies are from a third party | |
visid_incap_* | 12 months | |||
Optimizely (Third-party) | optimizelyBuckets | 10 years | This cookie is used to ensure a consistent | This is a cookie set |
optimizelyEndUserId | 10 years | This cookie is used to collect | ||
optimizelySegments | 10 years | This cookie is used to collect | ||
optimizelyPendingLogEvents | 15 seconds | This cookie is used to record user activity. | ||
cdn | Session based (expires when you leave the | Content distribution network. | ||
Session Cam (Third Party) | ASP.NET_SessionId | Session based (expires when you leave the | This cookie is used to identify users’ | This is a cookie |
sc.ASP.NET_SESSIONID | Session based (expires when you leave the | This cookie is associated with SessionCam | ||
sc.Status | Session based (expires when you leave the | These cookies are used to track how you | ||
sc.UserId | 1 year | Data is stored, aggregated and then used | ||
Tracking Module | 118LendingJourney | 2 days | These cookies track your progression | |
118LendingVisitor | 50 years | |||
LendEducationLandingPage | Session based (expires when you leave the | This cookie handles session variables. | ||
PHPSESSID | Session based (expires when you leave the | This cookie enables us to store | ||
Online chat | SnapABugHistory | 1 year | This cookie | |
SnapABugRef | 2 hours | This cookie records the page on which you | ||
SnapABugVisit | Session based (expires when you leave the | This cookie identifies a new user | ||
Load Balancer | f5avrbbbbbbbbbbbbbbbb | Session based (expires when you leave the | The website is load balanced across This cookie uniquely identifies you and | |
Doubleclick | IDE | 2 years | These cookies are used to improve | |
Id | 2 years |
Contacting us:
If you have any questions about this Policy or your personal information and/or if you wish to see what information we hold about you, please contact the Data Protection Officer on dpo@118118money.com.
If you no longer wish to receive any marketing communications or wish us to stop using your personal information, please contact us:
By phone: 08000 118 000 is free from UK landlines and mobiles. 02920 893300 is charged by your provider as UK national number.
By mail: 118 118 Money, Euston House, 24 Eversholt Street, London, NW1 1DB
By email: dpo@118118money.com