About us

About 118 118 Money

118 118 Money is a new financial services business that started offering personal loans in September 2013. It was launched by the same people who founded the UK’s biggest and now famous 118 118 directory assistance service.

Combining the power of analysis with deeper assessment by our experienced underwriters, 118 118 Money aims to make lending more available to hardworking, creditworthy consumers.

118 118 Money provides support 24 hours a day, seven days a week on a freephone number (0800 0118000)* to help our customers through the application process, to understand the lending decision and to provide on-going support with their loan.

About 118 118

118 118 launched over ten years ago and almost immediately became and remains the nation’s favourite directory enquiry service, made enjoyable and memorable by the unexpectedly quirky 118 118 runners.

Today 118 118 isn’t just relied upon by millions of people every year for fast access to the numbers they want and the business services they need, the company also continues to invest strongly in new services.

The brand recently launched 118118Money.com, for people seeking a responsible lender offering accessible loans at affordable rates. It also recently launched 118118Beauty.com, a new discount card offering up to 50% discounts at over 1,000 beauty salons and spas in the UK. 118 118 also operates a texted answers service, an online directory assistance service www.118118.com, and a minicab booking app 118118Cabs.

In everything it does, 118 118 seeks to provide ready and prompt fulfilment, delivered by people with a passion for creating products and services that save time and enable people to get on with enjoying their lives by cutting down on hassle.

118 118, based in London and Wales, is a wholly owned subsidiary of kgb, a privately owned business that is the world’s largest independent provider of enhanced information services used by more than a hundred million people every year.